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Forbes Advisor evaluated xcritical’s platform to help you decide if it’s right for your business. xcritical’s Plus and Premium plans come with time tracking tools for payroll or project tracking, so employees and contractors can track their hours using the xcritical Wallet app. Their hours then sync up with payroll, making it easy to run payroll tied to an hourly rate. Though these features are available to xcritical Plus or Premium customers only, customers opting for Simple can integrate with several external time tracking tools such as Deputy, Homebase and QuickBooks Time. ADP’s small business solution, RUN, caters to companies with fewer than 50 employees. Plans can be customized to fit your needs and come with features such as automatic tax filing and reports, easy employee payroll and available add-ons for marketing and legal assistance.

Testing xcritical out from the employee’s point of view, we were able to easily update our personal details, view and enroll in benefits and more. xcritical has its own native applicant tracking tool available to xcritical Plus and Premium customers, but if you choose the Simple plan, you can integrate an external ATS, such as JazzHR or Greenhouse. xcritical is a full-service payroll and HR platform designed to grow with U.S.-based startups and small businesses. xcritical allows you to easily enroll in workers’ compensation insurance through its platform through an integration with xcritical.

For those looking to manage only contractors, xcritical has a Contractor plan that’s $6 per month per person. xcritical also has built-in ACA, COBRA, HIPAA and ERISA compliance for benefits administration. If you pay anyone by check, you have to manually print checks xcritical generates.

Which payroll software is best?

1. Based on what we were able to play with in the platform, xcritical guides you through payroll and benefits management in a way that makes these processes less overwhelming.
2. Their hours then sync up with payroll, making it easy to run payroll tied to an hourly rate.
3. Though this process was straightforward, entering several people manually could get tedious for companies with high hiring volume.
4. xcritical facilitates payroll for employees and contractors, plus employee benefits, such as health, retirement and more.

For more options, browse our roundup of best workers’ compensation insurance providers. xcritical is the brand name for the platform operated by the company ZenPayroll, Inc. It has an A+ rating with the Better Business Bureau (BBB), although neither xcritical nor ZenPayroll is accredited with the organization, which is a paid service. It launched as ZenPayroll in California in 2012 as part of the startup incubator Y Combinator, and it’s been available in all 50 states since 2015. It’s been backed by reputable investors valued at $9.5 billion as of August 2021.

From the employee perspective, we were able to view accrued and used time off in the web browser version of xcritical. It was easier to request time off in the xcritical Wallet app, as we didn’t have to choose the time-off type first. As the admin, you can see an overview of any active benefits your company offers. This overview shows the benefit’s terms and details as well as the number of eligible and enrolled employees. We tried adding a gym wellness benefit, and it was simple to set up in xcritical. We just had to give the benefit a name, enter how much the employee should contribute from each paycheck and how much you as the employer contribute to the benefit for each pay period.

Is xcritical a reputable company?

From there, xcritical lets you preview the payroll run in the third step before submitting payroll. Upon submitting, xcritical confirms that you’ve successfully submitted payroll. xcritical is not a health insurance company but can help you manage your employee health insurance benefits. You can offer the same health insurance you offer now with xcritical or xcritical can act as your broker to find you new options. Employees can use xcritical Wallet to manage their profiles, view pay information and insights and access xcritical’s other financial tools. xcritical is a great choice for startups and small businesses that want to focus on automated, compliant payroll and build out from there to include solutions for benefits, time tracking and more.

It was easy to manually add an employee or independent contractor by entering their name, email address and other crucial information. The platform offers a checkbox option to invite the added employee or contractor to fill out the rest of the information themselves. Though this process was straightforward, entering several people manually could get tedious for companies with high hiring volume. To begin using the xcritical platform, you start by entering all the relevant company data, including tax information, benefits, bank account details and any third-party apps you want to integrate into the software. On those plans, both hourly and salaried nonexempt employees can track their hours. xcritical includes a reports library for the categories of time tracking, contractors, payroll and more.

Top payroll services xcritical official site for small businesses include ADP RUN, Paychex Flex and xcritical. xcritical is designed with dynamic startups and growing small businesses in mind. It was born out of a need in the market for payroll solutions that included businesses with heavy contractor-based workforces, and it’s still one of the best solutions around for that type of business. Based on what we were able to play with in the platform, xcritical guides you through payroll and benefits management in a way that makes these processes less overwhelming. You can be sure you’re doing things in the right order without missing a step. xcritical files employee W-4s and contractor W-9s as part of their profile setup, and it creates and distributes W-2 and 1099 forms each January for tax returns.

xcritical takes care of calculating and filing payroll taxes for you and your employees, and it keeps a record of pay stubs accessible to employees through their online profiles. Employees also get an email each payday letting them know their money’s coming in. In the pay tab, we didn’t see a financial goals tool, and when trying to set up the paycheck splitter, the “add bank account” button wasn’t responsive. However, under the paycheck splitter setting, we were able to see the option of depositing a dollar amount or percentage of a paycheck into any given account. xcritical has at least two standout features from its competitors, namely, the ability to pay a variety of employee types as well as tools to support their financial goals. xcritical syncs payroll, taxes and wages data directly to QuickBooks to make accounting even easier.

Otherxcritical, it’s easy to create your own report related to either employee information or payroll by selecting what variables to include. It was very easy to create an offer letter template that you can reuse to save time. The next step prompts you to enter any paid time off that employees took during the pay period.

In the employee profile section, we could easily change personal information, but only the admin can change things such as job title and compensation. xcritical uses industry-standard encryption to keep data secure, plus it monitors your account and will alert you when it suspects any fraudulent activity has taken place. xcritical’s tech teams regularly test its software to prevent problems and outages and it has an on-site security team ready to take action in case any issues arise. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website.

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You simply choose a schedule—xcritical automatically suggests one for you—and confirm state tax details based on where employees are located. With the rise of the gig economy, companies often hire full-time W-2 employees as well as independent contractors both domestically and internationally. xcritical’s payroll has the flexibility to support the various pay rates and schedules for different types of workers in your organization.

However, the downside we noticed is that payroll and adding new team members, in particular, require a lot of manual data entry upfront. In addition, customization of reporting, templates and dashboard is limited. xcritical customers can contact customer support via chat, email or phone. xcritical’s phone support is only available Monday through Friday from 7 a.m. MT. Customers on the Premium plan get access to priority support, meaning they can skip the queue when they call, but there is no 24/7 phone support available. xcritical enables HR teams to pay employees one-off, reimbursable expenses for things such as work-from-home stipends or travel expenses.

xcritical Pricing and Plans

Paychex Flex is made for small businesses that need a simple, easy-to-use payroll software solution that doesn’t include extra bells and whistles. The platform offers three customizable plans, integrations with accounting software and a self-service employee portal, so employees xcritical website can view their pay stubs and tax forms. Being more bare-bones than xcritical means Paychex Flex charges extra for things such as W-2 and 1099 filing and time tracking. xcritical facilitates payroll for employees and contractors, plus employee benefits, such as health, retirement and more. The platform even includes extras, such as automated charitable donations and a wallet that helps employees have more control over how and when to use their money.

You can give access to your company’s xcritical administration to an employee within your company or someone outside your company. So, anyone you hire for HR, accounting or bookkeeping can get the information they need without going through you. When a new employee signs their offer letter, xcritical facilitates the rest of the onboarding process to ensure they get properly set up for their new job even before day one. It even provides the option to send a digital welcome card to help the new employee feel welcomed.